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Support

Help with accounts, subscriptions, permissions, privacy requests, and technical issues.

English News · Version 1.0
01

Delete your account and learning data

Open English News → Settings → Account & Security → Delete Account, then confirm the permanent deletion. This removes the app account and associated learning data, subject to limited legal, security, transaction, and backup retention described in the Privacy Policy.

02

Subscriptions, cancellation, and refunds

Manage or cancel an auto-renewable subscription from your Apple Account. For an eligible previous purchase, use Restore Purchases in English News.

Manage Apple subscriptions Apple billing support

03

Privacy requests

Depending on your location, you may request access, correction, deletion, restriction, objection, or portability of personal data. Email [email protected] and include “Privacy Request” in the subject. We may need to verify that the account belongs to you.

04

Notifications, microphone, and speech recognition

Change notification, microphone, and speech-recognition permissions in iOS Settings. English News accesses the microphone only when you start a speaking exercise. Turning off a permission disables the related optional feature.

05

Report a technical problem

Email [email protected]. Include what you expected, what happened, the steps to reproduce it, your device model, iOS version, and app version. Never send a password, Apple verification code, authentication token, or sensitive AI-chat content.

Contact English News Support

For general support, billing guidance, privacy requests, or account-deletion help, contact the developer directly. We aim to review support requests as soon as reasonably possible.

Email [email protected]